Privacy & Terms

StarHi Privacy Agreement

Welcome to visit our products. StarHi (including services provided by products such as mobile apps, hereinafter referred to as "Products and Services") is developed and operated by Sun Cong (hereinafter referred to as "We"). Ensuring the security and privacy of our users is our top priority, and this Privacy Agreement sets out the data collected when you access and use our products and services and how it is processed.

Sun Cong

Last updated: July 3, 2024

Effective date: July 3, 2024

By using or continuing to use our Services, you consent to the collection, use, storage and sharing of your personal information in accordance with this Privacy Agreement.

 

If you have any questions about this Privacy Policy or related matters, please contact us at suncong027@gmail.com.

Information we collect

We or our third party partners may collect, store and use the following information about you when providing our services. If you do not provide relevant information, you may not be able to register as our user or enjoy some of the services we provide, or may not be able to achieve the results intended to be achieved by the relevant services.

Storage and use of information

Mode and duration of information storage

We store your information in a secure way, including local storage (e.g. data caching with apps), databases and server logs.

In general, we will only store your personal information for the time necessary to achieve the purpose of the service or under the conditions stipulated by laws and regulations.

Information storage area

We will store the personal information collected in China in accordance with laws and regulations.

We do not currently transfer or store your personal information across borders. In the future, if cross-border transmission or storage is required, we will inform you of the purpose of the information, the recipient, security assurance measures and security risks, and obtain your consent.

Notification when the product or service ceases operation 

When our products or services stop operation, we will notify you in the form of push notifications, announcements, etc., and delete your personal information or anonymize it within a reasonable period of time, except as otherwise provided by laws and regulations.

We automatically obtain your information

In order to better ensure the safety of the operating environment, identify abnormal account status and other purposes, we will collect information about your use of our products or services and associate this information, including:

  1. Device information: Depending on the specific actions you grant in the installation and/or use of the software, Receive and record information about the device you use (such as device model, operating system version, device Settings, mobile device identification number, network device information (mac), necessary mobile application list information, hardware and software, device environment information), device location information (including your authorized GPS location and WLAN access points and base stations, etc.) Sensory information). Device MAC address, device IMEI, detection network status, AndroidID,

GPS location is sensitive personal information, if you refuse to provide, we will not recommend information to you based on GPS information, and will not affect the normal use of other functions of the platform.

Brief List of Accessing third-party SDKS

Information security

We use a variety of security technologies and procedures to protect against loss, misuse, unauthorized access or disclosure of information. For example, in some services, we will utilize encryption technologies (such as SSL) to protect the personal information you provide. However, please understand that due to technical limitations and possible malicious means, in the Internet industry, even if we do our best to strengthen security measures, it is impossible to always ensure 100% security of information. You need to understand that the systems and communication networks you use to access our services may be subject to problems due to factors beyond our control.

How do we use information

We may use the information we collect in the course of providing services to you for the following purposes:

To provide services to you;

For identity verification, customer service, security prevention, fraud detection, archiving and backup purposes when we provide the services to ensure the security of the products and services we provide to you;

To help us design new services and improve our existing services;

To provide you with ads that are more relevant to you as an alternative to commonly available ads;

To evaluate and improve the effectiveness of advertising and other promotional and promotional activities on our services;

Software certification or management software upgrade;

To allow you to participate in surveys about our products and services.

Information sharing

At present, we will not actively share or transfer your personal information to a third party, if there is other sharing or transfer of your personal information or you need us to share or transfer your personal information to a third party, we will directly or confirm that the third party has your express consent to the above behavior.

For the purpose of advertising, evaluating and optimizing the effectiveness of advertising, we need to share some of your data with third party partners such as advertisers and their agents, requiring them to strictly comply with our measures and requirements on data privacy protection, including but not limited to processing in accordance with data protection agreements, undertakings and relevant data processing agreements, and avoid identifying individuals. Ensure privacy and security.

We do not share with our partners information that can be used to personally identify you (such as your name or email address) unless you expressly authorize it.

We will not publicly disclose the collected personal information to the outside world, if it is necessary to disclose publicly, we will inform you of the purpose of public disclosure, the type of information disclosed and the sensitive information that may be involved, and obtain your express consent.

As our business continues to develop, we may conduct mergers, acquisitions, asset transfers and other transactions, and we will inform you of the relevant circumstances, in accordance with laws and regulations and no less than the standards required by this Privacy Agreement to continue to protect your personal information or require a new controller to continue to protect your personal information.

In addition, according to relevant laws and regulations and national standards, we may share, transfer, and publicly disclose personal information without prior authorization from you under the following circumstances:

Directly related to national security and national defense security;

Directly related to public safety, public health or major public interests;

Directly related to criminal investigation, prosecution, trial and execution of judgments;

In order to protect the life, property and other major legitimate rights and interests of the personal data subject or other individuals, but it is difficult to obtain the consent of the person;

The personal information subject discloses personal information to the public on its own;

Collecting personal information from legally publicly disclosed information, such as legitimate news reports, government information disclosure and other channels.

Your Rights

During your use of our services, we may provide you with appropriate operation Settings depending on the specific circumstances of the product, so that you can query, delete, correct or withdraw your relevant personal information, you can refer to the corresponding specific guidelines for operation. In addition, we have set up a complaint reporting channel, your comments will be dealt with in a timely manner. If you are unable to exercise your personal information subject rights through the above channels and methods, you can make your request through the contact information provided in this Privacy Agreement, and we will give feedback in accordance with the provisions of laws and regulations.

Change

We may revise the terms of this Privacy Agreement as appropriate. When a change occurs, we will notify you of the new Privacy Agreement when the version is updated, and give you the effective date. Please read the changed Privacy Agreement carefully. If you continue to use our services, you agree that we will process your personal information in accordance with the updated Privacy Agreement.

Protection of minors

We encourage parents or guardians to direct minors under the age of 18 to use our services. We recommend that minors encourage their parents or guardians to read this Privacy Agreement and that minors seek their parents' or guardians' consent and guidance before submitting personal information.

Cancel the account

You can cancel the account in the App, My, Settings, or contact suncong027@gmail.com to send an email to cancel the account application, you can cancel the account in either way!

Contact us

If you have any questions, comments or suggestions about this Agreement, you can contact us through the following ways:

 

(1) Send an email to: suncong027@gmail.com

 

Our customer Service department will work with the Personal Information Protection Department to respond within 30 days and assist you in solving your problem.

 

If you are not satisfied with our response, especially if our personal information processing behavior damages your legitimate rights and interests, you can also seek a solution through the following external channels: file a lawsuit with the people's court of the place where Sun Cong is located, or complain or report to regulatory authorities such as Internet information Technology, industry and commerce, and public security. July 3, 2024